PRIVACY POLICY
We at Maulicashmere.com (“Maulicashmere.com”, “we” or “us”) know that you care how your information is used and shared and we appreciate your trust in us to do that carefully and sensibly. This notice describes the privacy policy of Maulicashmere.com. By visiting Maulicashmere.com, you are accepting and consenting to the practices described in this Privacy Policy notice.
CONTROLLER OF YOUR DATA
The company, Red Ochre Studio LLP, is the controller of the personal data you submit to us and responsible for your personal data under applicable data protection law.
TYPES OF INFORMATION WE GATHER
We at Maulicashmere.com recognize your right to confidentiality and are committed to protecting your privacy. Maulicashmere.com does not furnish any identifiable information at the individual level regarding its customers to any third party. The information you give to us is held with the utmost care and security. This information is collected primarily to ensure that we are able to fulfill your requirements and to deliver you a truly personalized shopping experience. We may directly collect analytics data or use third party analytics tools, to help us measure traffic and usage trends for the Service.
When navigating our web site, personal information about you is not collected automatically or without your knowledge.
Here are the types of information we gather:
- Information You Give Us: We receive and store any information you enter on our website or give us in any other way. We will always process your e-mail address and password that you submit to us when you sign up for your Maulicashmere.com account. You can choose not to provide certain information but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customized future shopping for you, improving our platform, and communicating with you.
- Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many websites, we use "cookies”, and we obtain certain types of information when your web browser accesses www.Maulicashmere.com or advertisements and other content served by or on behalf of Maulicashmere.com on other web sites. We may also receive/store information about your location and your mobile device, including a unique identifier for your device. We may use this information for internal analysis and to provide you with location-based services, such as advertising, search results, and other personalized content.
- Information from Other Sources: We might receive information about you from other sources and add it to our account information.
USE OF INFORMATION ABOUT YOU
The information we learn from customers helps us personalize and continually improve your shopping experience at Maulicashmere.com in following manner:
- We use the information to improve our platform, prevent or detect fraud or abuses of our website.
- We will use the information to provide you with your order history, details around your orders and enable you to handle your account settings. We will also provide you with easy ways to maintain accurate and updated information such as contact details and payment information.
- We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you and communicating with you.
- We may use the information for internal analysis and to provide you with location-based services, such as advertising, search results, and other personalized content.
- Furthermore, we will enable you to save items in your shopping bag, offer you size recommendations and enable you to rate and review the products you've purchased from us. In order to provide you with relevant product recommendations Maulicashmere.com will process your navigation and browsing on our digital platforms, your shopping history and product reviews as well as the data you submitted to us through your account.
- We are also bound to cooperate fully should a situation arise where we are required by law or legal process to provide information about a customer. We may share non-personal, non-individual statistical or demographic information in aggregate form with our marketing partners, advertisers. In other words, we will not tell our marketing partners that you purchased a specific product, but we may tell them how many customers purchased that product.
LEGAL GROUND TO PROCESS DATA
Processing your personal data is necessary for Maulicashmere.com to fulfil the service of managing and delivering the order to you. The processing of your personal data for your account is based on your consent when you create your Maulicashmere.com account.
The processing of your personal data that you provide with relevant product information is based on our legitimate interest.
DURATION FOR WHICH DATA IS SAVED
We will keep your data for as long as you have an active Maulicashmere.com account. You have the right to terminate your account at any time, if you choose to do so your account will cease to exist and you will be considered inactive. We will keep your personal data if there are any legal requirements and if there is an open dispute.
COOKIES
'Cookies' are alphanumeric identifiers that are stored on your computer’s hard drive through your web browser to enable our systems to recognize your browser and to provide features such as Recommended for you, personalized advertisements on other web sites, etc to collect and/or store information about you. A cookie file cannot be executed as a code or deliver virus.
When you use our Services, we and authorized third-party providers make use of cookies and similar technologies. We make use of cookies and similar technologies which will not be saved on your device or which will only be saved on your device for as long as your browser is active (e.g. session cookies). Furthermore, we make use of cookies and similar technologies which will be saved on your device for a longer period (e.g. persistent cookies). Wherever possible, we take appropriate security measures to prevent unauthorized access to our cookies and similar technologies. A unique identifier (ID) ensures that only we and authorized third-party providers have access to data that has been collected by means of cookies and similar technologies.
The cookies and similar technologies used by us have various functions:
- They can be (technically) necessary for the provision of our Services.
- They help us to technically enhance our Services (e.g. monitoring of error messages and loading times).
- They help us to improve your user experience (e.g. by saving the font size and data entered into webforms).
- They enable us to show you more relevant ads.
Our cookies do not contain any personally identifying information, but they do enable us to identify you in case you have visited us earlier and to store items in your shopping cart between visits.
Most web browsers automatically accept cookies, but you can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. However, without a cookie, you will not be able to use most of the features in our website, including placing items in your shopping cart and purchasing them as our system is completely cookie dependent and you must receive ALL cookies to order from our online store. (Important: the information is only taken from what you have typed into the online forms and not from your Hard Disk).
Note that these files in no way allow us to access your hard drive at any time; it only allows your system to tell us that you have previously visited our site.
SECURITY OF INFORMATION
When you place an order for a product, we offer the use of a secure server. The Secure Socket Layer (SSL) encrypts all the information you input before it is sent to us. This prevents your personal data from being interpreted even if hacked while submitting it to our server. At the time of submitting your Credit Card details you will be redirected to a Highly Secure Payment server where Maulicashmere.com or its associates have no access to your information. We at Maulicashmere.com see to that your privacy is maintained at all time during your time of shopping at our e-Store. We will not disclose any sort of personally identifiable information except when you give us requisite permission or under special circumstances such as when the law requires it.
ACCESS TO YOUR DATA
Information about our customers is an important part of our business and we at Maulicashmere.com, are not in business of selling it to others. Your data may be shared within Maulicashmere.com. We never pass on, sell or swap your data for marketing purposes to third parties outside the Maulicashmere.com without your consent. Data that is forwarded to third parties, is only used to provide you with our services.
YOUR CHOICES AND RIGHTS
As a Maulicashmere.com customer, you have choices about how to protect and limit the collection, use, and disclosure of information about you.
- You have the right to withdraw your consent from the processing of your personal data at any time. When you do so your account will cease to exist and Maulicashmere.com will not be able to provide you with our services.
- You also have the right to object to processing of your personal data that is based on Maulicashmere.com’s legitimate interest by contacting us. Your account will then be deleted and we will not be able to carry out our services to you.
- You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it.
USE OF MAULICASHMERE.COM BY CHILDREN
One must be at least 18 years old to be a Maulicashmere.com account holder.
A person under 18 can use an adult's account with the permission of the account holder. However, the account holder is responsible for everything done with that account.
Use of Maulicashmere.com is available only to persons of at least 18 years and above because they are entering into contracts. In most countries, one must be at least 18 years old to enter into a contract.
UPDATES TO OUR PRIVACY POLICY NOTICE
We may update this Privacy Policy to reflect changes to our information practices. If we make any material changes we will provide notice on this website and we may notify you by email (sent to e-mail address specified in your account), prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices. If you continue to use the services after those changes are in effect, you agree to the revised policy.
GRIEVANCE OFFICER
To report any grievances, the contact details of the Grievance Officer are provided below:
Address: |
Red Ochre Studio LLP, B-90, Sector 67, Noida, UP, INDIA – 201301 |
Phone: |
+91 96677 26169 |
Email: |
info@mauli.co (Mon – Fri 10 AM to 6 PM) (India Standard Time) |
We respect the privacy of our customers completely. We use the information we collect to enhance your overall shopping experience. We do not sell, trade, or rent your personal information to others.
If you have any questions, doubts or confusion in regard to any of the terms set out here in the privacy policy, please seek clarifications from us through email (info@mauli.co). We will get back to you within reasonable time.
Shop Leisurely with a Personal Shopper
Mauli Cashmere prides itself for impeccable customer service. We would be delighted to assist you.
Please feel free to use our personal shopper services to get more information on our products, manufacturing methods etc. Our Personal Shopper will assist you in making your selection based on your brief.
Press the button below to reach out to the dedicated Personal shopper for any assistance in selecting or finalising your purchase. In addition to assisting you, the personal shopper can also present the products to you on a video call before checkout and would be delighted to offer options to personalise the product.
Look forward to assisting you.
Handcrafted with Love
Team Mauli